Frequently asked questions & answers

We have a very good cooperation with Sporthaus Feldberg, which is located very close to our ski school.

Ski passes must be purchased separately (except for all ski courses for bambini and the snowboard course for beginners). We recommend a ski ticket for each ski course, which you can also book directly with us.

You can find the conditions for ski passes under the following link -- www.feldberg-erlebnis.de/winter/tickets-preise.

The grouping of the children in our ski school is primarily based on the skiing ability of the children and their age. If you would like your child to be in the group with a friend, please note this in the comments field when booking.

Yes, the meeting point for the children's courses is 15 min before the start of the adult courses. You can hand your child over to our instructors at the meeting point with lift ticket and bib. The children remain in the care of the instructors until you pick them up after the adult course.
In case your child does not want to do the course until the end, we ask you or another contact person to be reachable on the given cell phone number.

From the age of three. For the three year old children we offer a bambini course. For snowboard courses we recommend a minimum age of 6 years, but on special request it is also possible for younger children to attend a snowboard course.

We recommend that you book in advance through our online store. This will save you time and you have a guaranteed place in the ski school.

Basically you get the money back only against a medical confirmation (illness, injury).
However, you are welcome to contact us in the office, then we will gladly look for a solution-oriented possibility (transfer, private lessons, voucher, rebooking, etc.).